FAQ

DO WE SHIP?
We currently do not offer a shipping service – coming soon!

DO WE DELIVER?
Yes, we do local delivery – available within a 25km radius, Fredericton area

IS THERE A FREE LOCAL PICK-UP?
Yes!



CAN I ORDER ONLINE AND PICK IT UP LATER?
Of course! <3

 

HOW LONG WILL IT TAKE FOR MY ORDER TO BE PROCESSED?
Order processing time is 1 business day, however, please allow extra time for the holiday season.

 

HOW LONG WILL MY CANDLE BURN?
Your candle should burn for up to 40 hours, giving you lots of time to enjoy the scent of Home

 

WHAT DO YOU USE TO SCENT YOUR CANDLES?
We use natural essential oils!

Lime, Bergamot, and Black pepper!



WHERE DID THIS SCENT COME FROM?
We created this scent specifically for our yoga studio! We would use the scent to enhance our cold clothes (given out at the end of class) This scent was created to calm and reduce stress making it the perfect complement to our hot yoga classes!

DO YOU USE LEAD WICKS?
Absolutely not, we use only wooden wicks



HOW SHOULD I CARE FOR MY CANDLE?
Keep candles out of direct sunlight and away from heat sources! <3



WHAT WAX DO YOU USE FOR YOUR CANDLES?
We use a mixture of soy and beeswax to make our candles which is what gives it such a long burning time!

 

DO YOU SELL WHOLESALE?
Yes, we do! Please contact us at info@thenesthome.ca

WHAT IS YOUR RETURN/EXCHANGE POLICY?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@thenesthome.ca. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@thenesthome.ca